Recharge

• You can recharge transit cards at automatic ticket vending machines or automatic charging machines at the station.
• Select [Recharge a transit card] on the screen.
• Place the card at the machine and select the charging amount or press [Direct input] to enter the amount of money as you want.
  (in increments of 1,000 won).
• Insert bills or coins into the machine.
• Once you have finished recharging, please select whether to print a receipt and retrieve your card.
• Information such as the valid date of the card, fare, card balance, and transfer-related details will appear on the top display panel of the gate.

Refund

• You can get a refund of the remaining card balance at convenience stores (Seven Eleven, CU, GS25, etc.).
  (※ Busan Urban Railway does not handle the refund process for cards.)

Mobile tickets (App)

Download

• You can download the mobile App by searching for "Busan Urban Railway" on the Google Play Store or Apple App Store.

Use

• Mobile tickets can be used after downloading the dedicated App provided by the Busan Transportation Corporation.
• Foreigners can use the service as non-members by entering your email and authentication code.
• You can use the mobile App to charge Metro Pay or purchase season tickets.
• Mobile tickets are only valid for the urban railway.

Types

• Metro Pay: You may use the urban railway up to the amount recharged at the vending machine.
• season tickets: You may use the urban railway for a specified period.
  • 1-day ticket: Unlimited trips for the day of purchase (6,000 won).
  • 3-day ticket: Unlimited trips for 3 consecutive days from the date of purchase (13,000 won).
  • 30-day ticket: Allows up to 45 trips within 30 days from the date of purchase (45,000 won).

Recharge

• You may recharge using the automatic vending machines at the station.
• Select [Recharge Pay / Purchase a season ticket] on the screen.
• Scan the QR code displayed on your mobile phone or place your phone at the designated area for [Recharge your transit card] on the vending machine.
• Press [Recharge Pay / Purchase a season ticket] on the screen.
• Choose the amount you want to recharge or press [Direct input] to enter the desired amount.
• Insert bills or coins into the machine.
• Once you have finished recharging, please select whether to print a receipt and retrieve your card.

Refund

• You may directly process refunds for Metro Pay balances and regular boarding passes using the automatic vending machines at the station.
• Select [Recharge Pay / Purchase a regular boarding pass] on the screen.
• Scan the QR code displayed on your mobile phone or place your phone at the designated area for [Recharge your transit card] on the vending machine.
• Press [Return], located at the center of the screen.
  • A fee of 200 won per 10,000 won will be deducted for Metro Pay refunds.
  • Metro Pay balances expire after 5 years of inactivity from the last date of use.
  • Refund for 1-day and 3-day pass is only available for unused tickets
  • 1-month pass can be refunded based on the remaining counts available.
  • Refunds are not available for expired regular boarding passes (1-day, 3-day, 30-day) after the designated period from the date of purchase.
• Refunds will not be processed if you are unable to verify your balance due to negligence in managing your information, such as changing or losing your mobile phone or password or losing the email used for authentication.

How to board

• When waiting for the train, please wait in line on either sides of the door and take turns to board the train after all passengers have alighted.
• To keep public order is the safest and the quickest way to use an urban train.

In case of carrying a bicycle

• You can carry your bicycle on the train only in case of a holiday or weekend.
• You can't carry your bicycle during weekdays(Mon. - Fri.) when the urban rail is most crowded so we humbly ask you to cooperate for passengers' safety.
  • foldable bicycles can be carried on the train folded on every day
  • the location to place a bicycle: the last room of a train
• Please be very careful not to knock into other passengers when moving your bicycle on and off the train.